Section 4: 100% Satisfaction Guaranteed Returns Policy
We realize sometimes things are the wrong color, size or just not quite right for your project. You can return any un-used & resalable item for a MarysMiniatures.net credit certificate by shipping it back to us within 10 days of receipt by using the provided RMA information on your packing slip.
IMPORTANT: If your item is defective, wrong item, damaged or not as described, DO NOT ship your item to us, contact us first for instructions. (sales (AT) marysminiatures.net) or +1(912) 729-7624
1. Items MUST be in unopened/resalable condition no credit will be issued if they are not and the item(s) will be discarded, not returned to you.
2. Non-miniature books cannot be returned.
3. You must address your package including the RMA number from your packing slip.
4. The return package must be postmarked within 10 days from the date it was delivered to you.
5. Sales tax, postage to/from and other non-product costs cannot be credited.
6. There are NO RETURNS/EXCHANGES/REFUNDS ETC on special orders at all.
7. Once your return is processed your store credit will be issued to the email address which you used to place the order. See instructions here for using your new store credit.
Please ship your return using the RMA information already generated on your packing slip for proper handling and best turnaround times.
Returns not correctly following the rules can be refused.
